Privacy Policy
At Willow Psychology Group, we respect your privacy and are committed to protecting the personal information you share with us when visiting our website. This Privacy Policy outlines how we collect, use, and protect your personal information as you navigate our website. By using our website, you agree to the collection and use of your personal information in accordance with this Privacy Policy.
Mental Health Practice Disclaimer
Willow Psychology Group is a mental health practice. Information submitted through our website’s contact form is intended for general communication and consultation inquiries only.
It is not a secure method for sharing sensitive personal information or protected health information (PHI). Do not submit details about emergencies, diagnoses, treatment history, or other highly sensitive clinical information through the website.
Submitting a message through our website does not create a provider–patient relationship, nor does it establish you as a patient of Willow Psychology Group. A psychotherapeutic relationship is only formed after formal intake procedures are completed and you receive confirmation from a licensed clinician.
If you are experiencing a mental health emergency, call 911 or your local emergency services, or go to the nearest emergency room. You may also call or text 988, the Suicide & Crisis Lifeline.
Information We Collect
Personal Information: This includes any personal details you provide when filling out contact forms or requesting more information, such as your name, email address, and phone number.
Technical Information: This includes information collected automatically when you visit our website, such as your IP address, browser type, device type, operating system, and browsing activity (e.g., pages visited, time spent on pages, and referring URLs). This data helps us analyze trends and improve your experience on the website.
Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance user experience, track visitors’ activity on our website, and remember preferences. Cookies are small data files that are stored on your device and allow us to analyze how you interact with our site.
How We Use Your Information
To Provide and Improve Our Website: We use your information to ensure that our website functions properly, enhance your user experience, and improve our services.
Communication: If you provide us with your contact details, we may use this information to respond to your inquiries, send you updates, or provide information you requested.
Analytics and Site Performance: We use technical data to understand how visitors interact with our website, identify trends, and enhance website performance. This may include aggregating data from Google Analytics or similar platforms.
How We Protect Your Information
We are committed to ensuring the security of your personal information. We implement reasonable physical, electronic, and administrative measures to protect against unauthorized access, disclosure, or alteration of your personal data. However, please note that no data transmission over the internet or storage method can be guaranteed as 100% secure. While we strive to protect your information, you acknowledge the inherent risks of using online services.
Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following cases:
With Service Providers: We may share your information with trusted third-party service providers who assist in operating our website or conducting business activities, such as website hosting, email distribution, or analytics services. These providers are required to maintain the confidentiality of your data.
Legal Compliance: We may disclose your personal information if required by law, such as in response to a subpoena, court order, or other legal processes.
Cookies and Tracking Technologies
We use cookies and similar technologies to collect data about your browsing behavior. Cookies help us provide a better user experience, track how you interact with our site, and remember your preferences for future visits. You can choose to accept or decline cookies by adjusting your browser settings. However, please note that disabling cookies may limit certain features of the website.
Your Rights
Access: You may request access to any personal information we have collected from you.
Cookie Preferences: You can adjust your browser settings to disable or control cookies. Please refer to your browser’s help documentation for instructions on managing cookie settings.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:
Willow Psychology Group
Phone: (708) 613-0377
email: info@willowpsychologygroup.com
This Privacy Policy is designed to help you understand how we protect your personal information while you interact with our website. Please note that it is your responsibility to review this policy periodically to stay informed about our practices.